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IT Mobile Engineer
JO-1905-3830
Permanent
West Midlands - No.1 Colmore Row, Birmingham B3 2BJ

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Role: IT Mobile Engineer
Location: Midlands
Package: Competitive, Car plus benefits
 
It takes more than a certain something to create one of the UK’s biggest and brightest food companies.
Make things happen with agility and pace
Seek out and thrive on challenge
The desire to lead in the food industry
Entrepreneur spirit
These ingredients have seen 2 Sisters Food Group become an 18,000 strong team in just 20 years.
 
About the role
A fantastic opportunity has arisen for IT Mobile Engineer to join our IT team and provide to our business in the Midlands area, working for the largest Food Manufacturer in the UK.
 
This is a great opportunity for an experienced IT Mobile Engineer looking to progress their career to the next level and who is ready for their next challenge.  You will be providing 1st to 3rd line support for internal Customers. This will include attending various office and factory sites from in and around the Midlands region of the UK, along with providing out of hours support for these sites. You will have at least three years’ experience working within an IT support environment, preferably within the manufacturing industry or a multi-site organisation. You will be require to provide support on all incoming incidents and requests, ensuring these are logged and progressed in accordance with department guidelines and procedures.  You will be supported daily, but must be able to work on your own initiative, along with strong communication skills and customer focused.
 
So if you’re looking for a role which will keep you challenged, enable you to grow and give you the chance to work in an environment envied by our competitors, then look no further.
 
Experience/Knowledge/Qualifications;
  • Experience of supporting the following: Windows XP to 10, Office 2003 to Office 2016, Office 365, VPN, iPad, iPhones, Windows Mobile, Window server 2003 – 2012.
  • Experience of directly supporting high-level VIP’s and company executives
  • Take ownership for site infrastructure within your geographical area of responsibility
  • Excellent first to third-line support skills covering desktop, networking, printers and IP telephony
  • In-depth knowledge of Windows networking and configuration
  • You will ensure that all phases of support, including installations, upgrades, software, hardware, operating systems and configurations are properly coordinated, monitored, tracked and resolved
  • Previous involvement in Desktop, Telephony & Infrastructure upgrade projects is desirable
  • Exposure to SCCM, LANdesk or similar tooling is desirable
  • Ability to work independently and self-manage workloads
  • Excellent customer service skills
  • Excellent team player
  • Clear verbal and written communication skills.
  • Structured approach to problem solving and technical troubleshooting
  • Ability to work well under pressure and to targets
  • Awareness of ITIL disciplines
 
If you’re ready to step into the role of IT Mobile Engineer – Midlands for the UK’s largest Food Manufacturer and want to make the most of this amazing opportunity, APPLY TODAY, we’re looking forward to hearing from you!
 

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